Payment
For activities lasting less than one day, we only accept cash payment at the pickup location.
For multi-day trips, we will send you a payment link for online credit card payment. The payment link is payable by any major credit card.
Cancellation Policy
In case of cancellation at the latest 48 hours before the start of the activity, the deposit is refundable minus administrative and organizational expenses of 20% of the total price.
All changes and cancellations need to be made by e-mail no later than 48 hours before the activity.
In the case of illness
80% of the reservation will be refunded in case of illness if you cancel the activity 24 hours in advance. A medical certificate needs to be sent by email within two working days from the cancellation date.